We purchased a custom playground structure and artificial turf.
Here is what went right and wrong:
1. Mike is very knowledgeable and provided excellent guidance about how to build our custom playset.
2. Playset was ordered and assembled correctly
3. It was a RUSH order to have by Thanksgiving and they DID IT!! Thank YOU !!
The installers failed to cap all the sprinklers which resulted in a hole forming under the turf in the middle of the whole area.
BUT it was CORRECTED:
I spoke to Mike and although he was very displeased at the situation (as much as we were), he assured me he would have it fixed and he did. They came back and had to move some of the playground equipment to roll back the turf and properly cap off the sprinkler. Filled in the hole, compacted the area again and laid the turf back down. All was done efficiently and correctly the 2nd time around, and at no extra cost to us.
So the bottomline:
Good products. Wonderful playground equipment. Mike is a little “serious” (some might find him rude), but he gets the job done and provides great customer service.
Dear Mike, I would like to take this opportunity to thank you and your staff for the excellent job on the installation of my Pergola. Your promise to get the job done before Christmas was right on target. in this day and age its most gratifying to see an organization like the Hitching Post live up to all the expectations of the consumer. I have had numerous compliments on the good looks and quality of construction of this unit. Working with the entire staff at the Hitching post was a pleasant experience. Again thanks. Peter
High quality work You get what you pay for and he works with your budget. He’s the best professional in the area and his customer service is beyond anything I expected. Fantastic experience and I would highly recommend!
Linda L. , HomeAdvisor.com
The Hitching Post did an amazing job building a retaining wall, leveling our yard, and installing a beautiful playhouse with playground, and AstroTurf. All of the neighborhood kids love our house!
WOW! Pricing, customer service, product and overall experience with Hitching Post is a 10/10. Alyssa and Mike were Great and it was a pleasure to do business with them and they will be highly recommended to anyone I know who is in the market for a Swing or Play Set. My kids love their playground and it was all because of Hitching Post Backyard Specialties. Thank you very much! You made this purchase painless and enjoyable and you have a lifetime customer if ever I need another Swingset.
There is only one place in South Florida to go to for playground equipment, just like you find in your local park: Hitching Post Backyard Specialties on Atlantic Avenue in Delray Beach. They are more than just swing sets and slides, Hitching Post has gazebos galore, perfect pergolas, sheds, kennels, hammocks and lawn furniture, and more. Family owned since 1979, and it shows in how they treat customers… like family.